FAQs

I need to host a website or blog. How do I go about it?
Send us (through email or text +63-922-848-7368) your preferred web hosting plan and we will set up your account. Note that domain registration is separate from the hosting plans.

Do I need to register a domain through Web Host Philippines?
Not necessarily. If you have an existing domain name, all you have to do is “point” it to our server and you are good to go. If you don’t have a domain name, we can register it for you for as low as Php 1,000 a year (for .com, .net, .org, .info, .me domains; .ph domains have higher annual registration rates).

What is the duration of your hosting plans and domain registration?
All hosting plans and domain registrations are good for one year, except .ph domains, which is for two uyears. You can, of course, always renew.

How do I pay Web Host Philippines?
We accept cash payments either through bank deposit or PayPal. We will provide the payment details once you’ve confirmed your subscription with us. We will create accounts or register domains soon after we receive your payment.

Do you allow refunds?
If the problem lies with us or our server, we will refund your payment. If, however, you decided to discontinue your subscription because, for example, you simply changed your mind or that you made a mistake in providing us details of your hosting requirements or your domain registration, we will not refund.

I have an existing website or blog. Can you transfer it to the Web Host Philippines server if I decide to avail of your hosting plans?
Definitely. And the transfer is for free. All you have to do is provide us the login details of your old account and we will initiate a transfer.

Do you design websites?
Yes, we do. Tell us exactly what you need and we will send you a quotation.

Do you offer website maintenance services?
Yes. Tell us how often you need to update your site and how many posts or pages you need to upload each time, and we will send you a quotation.

What is Cpanel?
Cpanel is a built-in tool that allows you to take control of your account with us. Through Cpanel, you can create email accounts, back-up your account, redirect your account, create databases, install blogging software such as WordPress, view statistics of your website, monitor your space or bandwidth usage, create subdomains, etc. Once you subscribe to our services, we will automatically create a Cpanel account for you. For more information about Cpanel, click here.